Privacy Policy

Privacy Policy for Wettlaufer Media

Effective Date: August 21, 2025

1. Our Commitment to Your Privacy

Welcome to www.wettlaufermedia.ca (the "Website"), the online gallery and photo distribution platform for Wettlaufer Media ("we," "us," "our").

We are committed to protecting the privacy of our clients and website visitors ("you," "your"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. This policy is designed to comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws.

By using our Website or our services, you signify your consent to the terms of this Privacy Policy.

2. Accountability and Our Privacy Officer

We are responsible for all personal information under our control. We have designated a Privacy Officer who is accountable for our compliance with this policy and applicable privacy laws.

If you have any questions, concerns, or complaints about your personal information or this policy, please contact our Privacy Officer:

3. Identifying Purposes: Why We Collect Information

We collect, use, and disclose personal information only for purposes that a reasonable person would consider appropriate in the circumstances. We identify these purposes at or before the time the information is collected. The primary purposes are:

  • To provide our photography services and deliver your images via a secure online gallery.

  • To create and manage your user account.

  • To fulfill orders for prints or other products.

  • To communicate with you about your gallery and our services.

  • To process payments for our services and products.

  • To improve our Website and service offerings.

  • To ensure the security and integrity of our Website.

  • To comply with legal and regulatory requirements.

4. Your Consent

We will obtain your knowledge and consent for the collection, use, or disclosure of your personal information, except where otherwise permitted or required by law.

By providing us with your personal information to access a gallery or purchase products, you consent to our collection and use of this information for the identified purposes.

  • Marketing Consent: We will only send you marketing communications (e.g., newsletters, promotions) if you provide your express opt-in consent. You may withdraw this consent at any time by clicking "unsubscribe."

  • Portfolio Consent: We will only use photographs from your session for our promotional purposes (e.g., on our website portfolio, social media) if we have obtained your separate, explicit, and written consent, which is typically part of our main photography services contract.

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting our Privacy Officer.

5. Limiting Collection: What Information We Collect

We limit the collection of personal information to what is necessary for the purposes we have identified.

  • Information You Provide: Name, email address, phone number, mailing address, and payment information.

  • The Photographs ("Gallery Content"): The photographs from your session, which contain personal information such as your physical likeness.

  • Information We Collect Automatically: Usage Data (IP address, browser type) and information collected via Cookies to ensure website functionality.

6. Limiting Use, Disclosure, and Retention

We will not use or disclose personal information for purposes other than those for which it was collected, except with your consent or as required by law. We retain personal information only as long as necessary to fulfill those purposes.

We may share your information with:

  • Third-Party Service Providers: We use trusted third parties to perform functions on our behalf, such as website hosting ([Your Hosting Provider]), payment processing ([Your Payment Processor]), and print order fulfillment ([Your Print Lab Partner]). We ensure these providers offer a comparable level of protection for your information.

  • International Data Transfers: Your information may be stored and processed on servers located outside of Canada. While we take steps to protect your information, it may be subject to the laws of the jurisdiction in which it is stored.

  • Legal Requirements: We may disclose your information if required by a subpoena, warrant, or other legal process.

Your online gallery will be available for a period specified in your contract, after which the gallery may be archived or the photos permanently deleted from our live servers.

7. Accuracy

We will make reasonable efforts to ensure that the personal information we collect and use is accurate and complete. You have the right to request the correction of any information you believe to be inaccurate.

8. Safeguards: Protecting Your Information

We protect your personal information with security safeguards appropriate to the sensitivity of the information. We use administrative, technical (such as SSL encryption), and physical measures to prevent unauthorized access, use, or disclosure.

9. Openness and Your Privacy Rights

We are open about our privacy practices. You have the right to access your personal information in our possession. Upon written request to our Privacy Officer, we will inform you of the existence, use, and disclosure of your personal information and provide you with access to it.

You have the right to:

  • Access a copy of your personal information.

  • Correct any inaccurate or incomplete information.

  • Withdraw Consent for the use of your information for certain purposes.

  • Challenge Our Compliance.

10. Challenging Compliance

You have the right to challenge our compliance with this policy and with PIPEDA.

  1. Step 1: Contact Our Privacy Officer: Please direct any complaints or inquiries to our Privacy Officer using the contact information in Section 2. We will investigate all complaints and take appropriate measures to resolve the issue.

  2. Step 2: Contact the Privacy Commissioner: If you are not satisfied with the resolution of your complaint, you have the right to contact the Office of the Privacy Commissioner of Canada (OPC).

Office of the Privacy Commissioner of Canada

30, Victoria Street

Gatineau, Quebec K1A 1H3

Website: www.priv.gc.ca

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised "Effective Date." We encourage you to review it periodically.